Please allow up to 1-3 business days for processing and 1-3 business days for shipping. Our online orders usually ship same day if order is placed before 12 noon and next day if placed after 12noon. If payment takes longer to process, shipping can be longer which prevents us from shipping same day or next day. Our goal is to provide all customers with fast shipping but please allow a total of 7 business days at max for orders. (excluding orders placed during sale or on holidays)

Once your order has been shipped, you will receive tracking information to the email address that was given when placing your order. If you have received your tracking information but still have not received your order please contact your local USPS Postal Service for updates on tracking details.

Raw hair is 100% unprocessed hair collected from one donor it has not undergone ANY chemical, heat, or steam processing. This is the highest quality hair in the world as it is 100% natural.

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